Questions about our products?

A generated password may not be accepted by a site due to its length or the requirement to use special characters (e.g. @#! &*). In this case, you can take the following steps:

1. Click the password field for the site where you want to set your password.
2. Click “password settings” and then “Change password length” and click “Next”.
3. a) If the password length does not meet the requirements, move the circle to links to shorten passwords or to right to make them longer.
   b) If special characters are required, turn on the “include special characters” slider.
4. Press “Save” to save changes and return to the main screen.
5. You can now let MindYourPass generate a new password according to the new settings. Normally, this password will now be accepted by the site. It is also possible that the site does not provide clear information and still does not accept the new password. In that case, you will have to go through this procedure again. See also the following question.

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Are you unable to get a password accepted after adding special characters or changing the password length? Then keep using your traditional password.

We would like to know which sites are causing problems so that we can configure MindYourPass to work properly on as many sites as possible. You can help us do that by telling us the name of the site. This can be done, for example, by email via info@mindyourpass.com. This way, together, we can ensure that logging into this site is still possible in the future.

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You can set a new password by specifying that you do not remember your password on the MindYourPass login screen. This requires your password reset code that you received by email after registering with MindYourPass. Changing your password does not affect the strong passwords for accounts that you have already created via MindYourPass. They just stay the same.

The baseline measurement takes 4 weeks. After this period, we have sufficient measurement results to prepare the report.

Before the measurement starts, you can easily perform the following two actions independently: Install measurement software on employees' business laptops/PCs based on instructions. Communication to staff. MindYourPass is here to help.

After the measurement, you will receive the measurement report with concrete improvement recommendations. MindYourPass presents the report during an (online) session. You can then choose to keep measuring and monitoring the risks.

MindYourPass is a cybersecurity solution that makes passwords safe, easy and privacy-friendly. Easy because with MindYourPass, you'll never have to invent or remember passwords again. Safe because MindYourPass only generates the strongest possible passwords and never stores them. Privacy-friendly because you remain anonymous.

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MindYourPass uses patented technology to generate passwords “on the fly”. If you want to log in somewhere, use your easy-to-remember password, fingerprint, or facial recognition. MindYourPass uses this to generate the password associated with your account. With MindYourPass, you can securely use the same easy-to-remember password for all your accounts. MindYourPass prefers to generate the strongest passwords for you, but it can also generate your current, traditional password. Because MindYourPass can reproduce your passwords, MindYourPass does not have to store them itself. So with MindYourPass, you won't find a digital vault that stores all your passwords. So safe.

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MindYourPass is similar to a password manager in terms of functionality. However, MindYourPass does not store passwords. So your passwords are not in a vault. With our solution, your password is recalculated every time you need it. The fact that MindYourPass can generate the same password over and over again without storing this sensitive information makes MindYourPass extra secure and unique. But, MindYourPass is more than that. The Password Firewall and Cyber Dashboard help an organization really get a grip on all online accounts and their security. We do this in a unique way that combines ease of use with safety and privacy. This unique combination means that the solution will be widely supported within your organization. It's not for nothing that we say: ‍ “Unlike a password manager, MindYourPass is a cybersecurity solution. Unlike a cybersecurity solution, MindYourPass makes life easy.” ‍ If you want to know more about the possibilities of MindYourPass within your organization, please contact us.

MindYourPass creates “multi-factor” passwords. These are passwords that are generated based on various factors. MindYourPass involves 6 factors that together create passwords of up to 128 characters. We combine the first factors on our servers into an interim result. This intermediate result is combined with the other factors in your browser or mobile device to get the final password. This is done, among other things, on the basis of your easy-to-remember password and your MindYourPass identity.

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The passwords that MindYourPass creates for you are personalized. That means that MindYourPass will never generate the same password for you for anyone else. This is secured because one of the factors that generate the strong MindYourPass passwords is your MindYourPass identity. For private use, this identity is determined by your email address and master password. This password is only required when you need to sign up for MindYourPass and is therefore actually the password for your MindYourPass account. For business use, you don't need a master password. Logging in then takes place via the login procedure of the organization where you work.

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A generated password may not be accepted by a site due to its length or the requirement to use special characters (e.g. @#! &*). In this case, you can take the following steps:

1. Click the password field for the site where you want to set your password.
2. Click “password settings” and then “Change password length” and click “Next”.
3. a) If the password length does not meet the requirements, move the circle to links to shorten passwords or to right to make them longer.
   b) If special characters are required, turn on the “include special characters” slider.
4. Press “Save” to save changes and return to the main screen.
5. You can now let MindYourPass generate a new password according to the new settings. Normally, this password will now be accepted by the site. It is also possible that the site does not provide clear information and still does not accept the new password. In that case, you will have to go through this procedure again. See also the following question.

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Are you unable to get a password accepted after adding special characters or changing the password length? Then keep using your traditional password.

We would like to know which sites are causing problems so that we can configure MindYourPass to work properly on as many sites as possible. You can help us do that by telling us the name of the site. This can be done, for example, by email via info@mindyourpass.com. This way, together, we can ensure that logging into this site is still possible in the future.

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You can set a new password by specifying that you do not remember your password on the MindYourPass login screen. This requires your password reset code that you received by email after registering with MindYourPass. Changing your password does not affect the strong passwords for accounts that you have already created via MindYourPass. They just stay the same.

Unfortunately, we can't help you with this yet. We're working on a solution where you can change your easy-to-remember password without affecting the passwords generated. Until then, you will need to create a new password for the sites where you use generated passwords. You can do this by specifying on the site that you have forgotten your password. You can then create a new strong MindYourPass password with a new easy-to-remember password.

If you haven't used MindYourPass for a while, you may need to log in again for security reasons. You do that with your master password. Once logged in, you can use your easy-to-remember password to generate strong passwords for existing and new accounts.

The strength of a password is determined by three factors: length, randomness, and uniqueness:

• MindYourPass generates 128 character passwords. Such passwords cannot be broken brute-force.
• The characters in a generated password have no predictive value for other characters in the password. This makes it impossible to guess the password and the passwords cannot be found in dictionaries.
• The passwords that MindYourPass generates are globally unique. This means that each account gets a unique password. This does not give the hacker a chance to log in elsewhere via a leaked password.

Unfortunately, most sites don't accept 128 character passwords. That is why, in practice, MindYourPass will usually generate shorter passwords, for example 32 characters long.

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It sounds incredible that you can make your accounts safe with an easy-to-remember password. Nevertheless, that is true. This is because MindYourPass has a layered security model that ensures that someone cannot just access your accounts. Below we explain the different layers:

• Easy-to-remember password. This layer ensures that your passwords cannot be generated automatically, but that a password is always required.
• Identity. To generate your passwords, you must be logged into MindYourPass. For private use, you do this via a MindYourPass account with a master password. For business use, log in via your business environment.
• Device authorization. MindYourPass can only generate passwords on devices and web browsers that you have authorized. Logging in under your name on a device that is not authorized by you is therefore not possible.
• MFA-Everywhere. This is a unique feature of MindYourPass where each business application is secured with a second factor.
• No safe. With MindYourPass, your passwords are not stored, so there is no vault that provides access to all your passwords.
• Detection of suspicious behavior. Each password that MindYourPass generates interacts with our servers. This makes it possible to detect and block suspicious behavior.

This layered model ensures that MindYourPass is highly secure despite using easy-to-remember passwords.

The MindyourPass solution has been set up in such a way that if a hack should occur, it will never be able to expose sensitive data or allow abuse. After all, we don't store sensitive data. Our ISAE3000 certification confirms this feature of MindYourPass. MindYourPass is designed according to the “divide and conquer” principle. This means that the data that we keep is scattered and stored in different locations. For example, all relevant data is never in one database, but is stored spread over multiple databases. What's more, part of the information you need is in your head. The generation process itself also takes place in a distributed way. The first part takes place on our servers, the second part happens on your device. A hacker must therefore be in several places at the same time to steal a password. This makes it extremely difficult to harm, even when our systems are hacked.

Because of our approach, storing sensitive user data such as passwords or e-mail addresses is not necessary. As a user, you remain completely anonymous. The MindYourPass software is designed according to the principle of “privacy by design”, which means that privacy is the starting point for all design decisions. Our international ISAE3000 certification and the Data Pro certificate show that your privacy is protected by MindYourPass.

It's really easy to get started with MindYourPass. Below, we have briefly listed the steps:

1. Install MindYourPass in your web browser (s) and/or phone.
2. For personal use, create an account with MindYourPass. This requires an email address and a master password to manage your MindYourPass account.
3. From now on, you can let MindYourPass generate passwords for new accounts or replace old passwords on existing accounts with generated passwords. With MindYourPass, you can also continue to use your existing passwords and make them safe at a later time. You can open MindYourPass by clicking on the MindYourPass eye that appears in the username and password fields of login pages.

Want to know more? On the mindyourpass.io/help you will find more explanation per step.

1. Go to the password page of the site you want to create an account for, click the password field and click the MindYourPass eye to open MindYourPass.
2. Follow the instructions provided by MindYourPass to enter your username and choose a strong MindYourPass password.
3. <enter>Enter your “easy-to-remember password” and press. Note: you don't need to register this password anywhere. It's just in your head.
4. If you need to repeat the password for verification, repeat step 3.

1. Go to the login page of the existing account.
2. Choose “forgot password” and enter your email address.
3. Click on the link in the email you received to reset your password.
4. Hover on the password field and click the MindYourPass eye to open MindYourPass.
5. Follow the instructions provided by MindYourPass to enter your username and choose a strong MindYourPass password. You can find out more about this at mindyourpass.io/help.
6. <enter>Enter your “easy-to-remember password” and press. Note: you don't need to register this password anywhere. It's just in your head.
7. If you need to repeat the password for verification, repeat step 6.
8. Your old password has now been replaced with a strong MindYourPass password.

1. Go to the login page of the existing account, click on the password field and click on the MindYourPass eye to open MindYourPass.
2. Follow the MindYourPass instructions to enter your username and choose to keep using your current password. This is what we call onboarding. You can find out more about this on our page about onboarding.
3. Enter your existing password and click<enter>.

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For this, we have MindYourPass Teams develops. Each MindYourPass user has the ability to create teams and invite other users to join. The passwords that MindYourPass generates are the same for all team members, while each team member can use their own easy-to-remember password.We call this: share account without password sharing. See mindyourpass.io/help for more information.